Wednesday, 10 August 2016

Here is How to File Complaint Against a Cyber Crime in Pakistan


With Cyber Crime Bill getting all mandatory approvals from lower and upper houses, cyber crimes in Pakistan are not going to go unchecked anymore.
If your Facebook page is hacked, or if someone has posted your pictures without your consent, or even if you think someone is spreading hatred online, you can simply go ahead and report such cyber crimes to NR3C to get relief that’s mandated by law now.
Reporting cyber crimes in Pakistan is very simple and easy. But before we go ahead and explain the process, here are cyber crimes that you can report to cyber crime wing of FIA.

Types of Cyber Crime You Can Report

Here are some of the offenses that come under cyber crime (a list with all possible details is available here).
  • If someone has made a fake FB ID or Twitter ID with your name
  • If someone has posted your images without your consent
  • If someone is spreading racial or ethnic hatred
  • If someone has hacked your Facebook/Email ID
  • If someone has gained un-authorized access to your laptop, phone (Physical Information system, digital data, personal Identity)
  • If someone is defaming you on social media and you think he/she’s wrong in claims he/she is making
  • Online Fund Transfer Fraud through bank, ATM, Easypaisa, U-paisa, Time pay or any other online fund transfer facility
  • If your website is hacked by someone

How to Report Cyber Crimes

If you a victim or any above-mentioned offenses, then you can go ahead and follow below instructions to register a cyber crime in Pakistan
  • Register Complaint Against Cyber Crimes by filling form online: Go to this URL and submit your application online: http://www.nr3c.gov.pk/creport.php
  • Register Complaint Against Cyber Crimes with Email: Write an application with all possible details and your complete credentials (Name, Address, CNIC, and Contact No.) and email it to this email-address: helpdesk@nr3c.gov.pk
  • Register Complaint Against Cyber Crimes by writing hard-copy application: Write an application with all possible details and your complete credentials (Name, Address, CNIC, and Contact No.) and send the application to this address:
    • Director NR3C-FIA,
    • National Police Foundation Building,
    • 2nd Floor, Mauve Area, G-10/4,
    • Islamabad
  • Registering Complaint by Walking to NR3C Regional office: Simply visit any of the regional offices of NR3C (addresses given below) and register your complaint in person
Below are the contact details of regional offices
  • NR3C LAHORE
    • 4th Floor, FIA Building, 1st Temple Road,
    • Lahore, Punjab.
    • PHONE +92 42 99203047 – 48
    • FAX +92 42 37323041
  • NR3C KARACHI
    • 1st Floor ,FIA Building (Near Darul Sehat Hospital),
    • Block 14,Gulistan-e-Johar
    • Karachi.
    • PHONE +92 21-99249650
    • FAX +92 21-99249651
    • PABAX +92 21-99249652
  • NR3C PESHAWAR
    • Opposite RMI Hospital, Phase-5,
    • Hayatabad, Peshawar
    • PHONE +92 91 9217109
  • NR3C RAWALPINDI
    • Al-Zahir Plaza, New Iqbal Town,
    • Express Way, Islamabad.
    • PHONE +92 51 2612280
  • NR3C QUETTA
    • NR3C/FIA, Banglaw No. 410/180 near City School Opposite Crescent Public School,
    • City School Road Jinnah Town
    • Quetta
    • PHONE +92 81 2870057

How to Write a Complaint Against a Cyber Crime?

You can write your complain in plain English/Urdu with maximum possible details about the offense. You can attach any evidence, such as email printouts (screen-grabs) and any possible detail to help the officials understand your case better.
You can also mention (nominate) anyone with their phone/address details.

How Effective is it to Complain with NR3C

With cyber crime bill passed, NR3C is a lot more resourceful now. They have official contacts with ISPs, mobile phone companies, Facebook, Twitter and so on to get your complaint resolved.
It is to be noted that the process time of your application may be up to a few weeks, depending on type of your complaint. If you submit it in proper fashion alongside proof and needed documentation,  your complaint can get resolved with ease.

How to Get Update on Complaints:

You can email (helpdesk@nr3c.gov.pk) or contact them on 051-9106384 or mobile no: 03366006060 for any queries against your complaint and updates.

1 comment:
Write comments
  1. Thanks Mirza Rehan for sharing interesting topic, i read in a forum about cyber crime in Pakistan , i hope these crime will be solved soon, check here Pakistan first cyber crime case details:
    http://www.siyasat.pk/pakistan-first-cyber-crime-case-t129363.html

    ReplyDelete